We recommend CapsuleCRM – a simple, easy to use CRM software system to complement your business processes.
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CRM and Your Organisation
At its most basic, CRM (Customer Relationship Management) is a system for managing your sales and marketing.
By system – we mean your team, working with the software tools to manage customer records, sales quotations and marketing campaigns. Note that “CRM” is not just the software system – it is the entire process.
Of course, CRM can help you do much more than simply manage a sales pipeline – our clients run membership organisations, manage cases, keep records of IT inventory, run events – the list goes on!
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